rbjee Privacy Policy — How We Protect Your Data

This Privacy Policy ("Policy") describes how rbjee ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your") who access and use the rbjee website and associated services. By registering an account or using any part of the rbjee platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

rbjee is committed to handling your personal data with care, transparency, and in accordance with applicable data protection principles. We collect only the information that is necessary to provide you with a safe, fair, and functional gaming experience. We do not sell your personal data to third parties for marketing purposes, and we do not share it beyond what is required to operate the platform securely and in compliance with our legal obligations.

1. Information We Collect

rbjee collects personal information through several channels: directly from you when you register an account or contact our support team, automatically through your use of the platform, and from third-party services where permitted and necessary. The categories of information we collect include the following:

2. How We Use Your Information

rbjee uses the personal data we collect for specific, legitimate purposes directly related to operating the platform and serving our registered players. We do not use your data for purposes beyond those described in this Policy without first obtaining your explicit consent.

3. Legal Basis for Processing

rbjee processes your personal data on the following legal bases: (a) Contractual necessity — processing is required to fulfil our obligations to you as a registered platform user, including account management, transaction processing, and service delivery; (b) Legal obligation — processing is required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and responsible gaming obligations; (c) Legitimate interests — processing is necessary for fraud prevention, platform security, and the protection of other users; (d) Consent — where we process your data for purposes not covered by the above bases (such as direct marketing communications), we will first obtain your explicit consent.

You have the right to withdraw your consent at any time where processing is based on consent. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent or to raise a concern about how rbjee processes your data, please contact our support team at [email protected].

4. Data Sharing and Disclosure

rbjee does not sell, rent, or trade your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for each specific purpose:

All third parties with whom rbjee shares personal data are required to implement appropriate technical and organisational security measures to protect your data. rbjee remains responsible for ensuring that any sharing of your data complies with this Policy and applicable law.

5. Cookies and Tracking Technologies

rbjee uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. Cookies are small text files stored on your device by your browser. We use the following categories of cookies: (a) Essential cookies — required for the platform to function correctly, including session management and security cookies; (b) Analytical cookies — used to collect anonymised data about how users navigate the platform, helping us identify areas for improvement; (c) Preference cookies — used to remember your language settings, display preferences, and other personalisation choices.

You can control cookie usage through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features. rbjee does not use cookies to deliver third-party advertising, and we do not share cookie data with advertising networks.

6. Data Security

rbjee implements industry-standard security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the rbjee platform is encrypted using 256-bit SSL (Secure Socket Layer) technology, which is the same encryption standard used by major international financial institutions. Account passwords are stored using one-way hashing algorithms that mean no rbjee employee can read your password in plaintext.

Despite these measures, no data transmission over the internet can be guaranteed as completely secure. rbjee takes all reasonable steps to protect your data, but we cannot provide an absolute guarantee of security. In the event of a data breach that poses a risk to your rights and freedoms, rbjee will notify you and any relevant authorities as required by applicable law, without undue delay.

7. Data Retention

rbjee retains your personal data for as long as your account remains active and for a period of time thereafter as required by applicable law. For the purposes of anti-money laundering compliance, transaction records and identity verification documents are typically retained for a minimum of five (5) years from the date of the relevant transaction or from the date of account closure, whichever is later.

Once the applicable retention period has expired and there is no longer a legal basis for retaining your data, rbjee will securely delete or anonymise your personal information. You may request early deletion of your data in certain circumstances by contacting [email protected] — however, we may be unable to fulfil deletion requests where retention is required by law.

8. Your Rights Regarding Your Personal Data

As a registered rbjee player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe:

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  Right of Access You have the right to request a copy of all personal data that rbjee holds about you, along with information about how it is being processed and the legal basis for that processing.
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  Right to Rectification If any personal data rbjee holds about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can update basic account details (such as your mobile number or email address) directly from your account dashboard, or by contacting our support team.
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  Right to Erasure You have the right to request that rbjee deletes your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other legal basis for processing. This right is subject to our legal obligations to retain certain data for regulatory compliance purposes.
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  Right to Restrict Processing In certain circumstances you have the right to request that rbjee restricts the processing of your personal data — for example, while a dispute about the accuracy of your data is being resolved, or where you have objected to processing based on legitimate interests and we are assessing whether our interests override yours.
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  Right to Data Portability Where processing is based on your consent or on a contract between you and rbjee, you have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format, and to request that we transmit that data directly to another service provider where technically feasible.

rbjee will not charge a fee for handling data rights requests in most circumstances. Where a request is manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or to decline to respond. We will always explain our reasons if we are unable to fulfil a request in whole or in part.

9. Children's Privacy

The rbjee platform is strictly for adults aged 21 and above. We do not knowingly collect, store, or process personal data relating to individuals under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that information and close the associated account. If you believe that a minor has registered an account on rbjee, please contact us immediately at [email protected].

10. Third-Party Links and Services

The rbjee platform may contain references to or integrations with third-party services, including game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. These third-party providers operate under their own privacy policies, and rbjee is not responsible for the data practices of these providers. When you play a game provided by a third-party studio on the rbjee platform, that studio may collect certain technical and gameplay data in accordance with their own privacy policy. We encourage you to review the privacy policies of any third-party providers whose services you use via rbjee.

11. Changes to This Privacy Policy

rbjee reserves the right to update or amend this Privacy Policy at any time. When we make changes, we will update the "Last updated" date at the top of this page. Where changes are material — meaning they significantly affect how we collect or use your data — we will make reasonable efforts to notify registered players via the platform or by email before the changes take effect.

Your continued use of the rbjee platform following the publication of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Policy, you must cease using the platform and may request account closure by contacting our support team. We recommend bookmarking this page and reviewing it periodically to stay informed of your data rights.

12. Contact Us About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to how rbjee processes your personal data, please contact our support team. We are committed to responding to all privacy-related enquiries promptly and transparently.